Lori Fischer
Senior Manager Customer Success @athenahealth
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WORK HISTORY
Senior Manager Customer Success @athenahealth
EDUCATION
Palm Beach State College
B.S. Management , Business Administration and Management, General
ABOUT LORI FISCHER
Customer Success Manager passionate about driving improved patient outcomes, efficient practice operations, and overall better healthcare. At Athena I am leveraging my 10 years of Pediatric/Athena Superuser experience optimizing workflows and revenues as a trusted business partner for mid size-advanced Pediatric and Cardiology practices across the USA.Expertise in practice management and consulting specializing in small to large practices with multiple locations. Focus on organizational management, revenue cycle management, HR, leadership and training.Experience in analyzing information, studying industry trends, creating leadership teams, training teams on customer service excellence, organizational breadth of healthcare marketplace changes, positive change management, creating value drivers, strong interpersonal skills, creative thinker, delivering effective sales presentations, using comprehensive sales strategies, and implementing sustainable business practices. Proficient in: organization, efficiency, team building, accountability, facilitating collaboration, strategic thinking, problem solving, and flexibility.
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