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Lori Durfee

Account Management Specialist at AllianceOne

Role
Vice President Client Services at TP
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Vice President Client Services

    TP

    Apr 1996 — Present

Skills

  • Call Center
  • Bpo
  • Iex
  • Customer Experience
  • Sla
  • Customer Support
  • Iex Total View
  • Outsourcing
  • Copc
  • Customer Retention
  • Vendor Management
  • Client Relations Skills
  • Contact Center Management
  • Operations Management
  • Business Process Outsourcing (Bpo)
  • Service Delivery
  • Workforce Management
  • Contact Centers
  • Client Services
  • Crm
  • Outsourcing Management
  • Cti
  • Avaya
  • Team Building
  • Avaya Technologies
  • Leadership Development
  • Customer Satisfaction
  • Call Center Development
  • New Business Development
  • Offshoring
  • Account Management
  • Telemarketing
  • Call Center Administration
  • Contact Center Operations
  • Ivr
  • Call Centers
  • Inbound Marketing

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Lori Durfee — Vice President Client Services at TP in Salt Lake City, UT, US | Unifers