Lorette Vidler

Senior Project Manager @QA Ltd

Oxfordshire, GB

2023 - Present Senior Project ManagerWorking with some of the largest QA customers, I am responsible for implementing large scale programmes and projects to support business change and workforce upskilling/reskilling.20••••23 Head of Service, CheltenhamHead the service function for Managed Learning Accounts, with responsibility for end-to-end experience and customer service. Manage a large team of Service Professionals and have overall responsibility for our training team. Also running our corporate Programmes team and Apprenticeship business, enabling and supporting the Learning and Development requirements of customers.20••••16 Business Manager, LondonLeading an exciting new division of QA Ltd, I had overall responsibility for driving the success of our QA Executive Master\'s business. With a team of professional Learning Advisors, Marketing experts and Student Services individuals, my overall focus as Business Manager was to grow a profitable, sustainable and credible educational business which could then transition in to the wider QA Higher Education business to enable growth year on year.20••••15 Operations and Service Manager, SloughOverall responsibility for all managed service contracts, overseeing our Service Delivery Team. Whilst the main focus of my role was to ensure all managed contracts received excellent customer service and management information reports, I was responsible for the end-to-end delivery of our large scale Apprenticeship programmes from scoping, proposal writing, managing P&L, right through to customer service excellence.20••••12 Youth Engagement, SloughLaunched our first ever national Youth Engagement strategy, for a new business (QA Apprenticeships). Designated Safeguarding Lead.

The Holt Sixth Form

AS and A Levels

The Holt School

High School, GCSEs

Carlton Training

PTLLS

VT Group

NVQ Level 4 Learning Development and Support Services

University of Reading

BSc Psychology, Psychology