Lorenzo Moultrie

About Lorenzo Moultrie

I lead enterprise product operations and operating model transformation within complex, matrixed financial services environments.At JPMorgan Chase, I connect Lines of Business, Operations, Product, and Technology to enable cross-portfolio alignment, strengthen governance, and modernize delivery practices. My work focuses on preventing operational debt, improving execution transparency, and ensuring customer-centric outcomes across decentralized teams.Previously, I led large-scale Lean and Agile enablement initiatives delivering $18M+ in annualized impact while embedding sustainable behavioral adoption across teams.My approach blends operational rigor with behavioral science. As a doctoral candidate in Industrial & Organizational Psychology, I specialize in driving cultural adoption at scale — not just process change.Core Focus Areas:• Product Operating Model Enablement• Portfolio Governance & Cross-Product Strategy• Enterprise Agile & Lean Adoption• Organizational Change & Leadership Development• Executive Stakeholder AdvisoryI am passionate about helping organizations move from fragmented execution to value-aligned delivery.

Experience

1. Product Portfolio Operations Manager

   JPMorganChase

   Nov 2024 — Present · Columbus, OH, US

   Strategic leader driving cross-product alignment across CCB Lines of Business and Operations.• Connect product, operations, and LOB leaders to deliver cohesive end-to-end solutions across portfolios• Develop executive-ready content for governance reviews, strategic prioritization, and investment decisions• Identify downstream operational impacts during product development to prevent operational debt• Lead matrixed teams in capacity planning, effort estimation, and prioritization alignment• Synthesize fragmented data across portfolios into actionable insights for senior leadership• Influence decisions in ambiguous environments, shaping outcomes with limited information• Strengthen cross-functional connectivity to improve transparency and execution consistencyKey Responsibilities:Strategic Leadership: Develop and present strategic content for executive reviews, ensuring alignment with organizational goals.Dynamic Problem-Solving: Thrive in fast-paced, ever-changing environments, adapting strategies to meet shifting priorities and stakeholder needs.Influential Decision-Making: Shape and influence outcomes with limited information, making informed recommendations for business success.Operational Excellence: Lead teams in estimating effort and capacity needs, synthesizing fragmented information for comprehensive insights.Relationship Building: Navigate diverse opinions and personalities, fostering strong, reciprocal relationships across the organization.Process Optimization: Simplify complex concepts and communicate them effectively, optimizing processes for enhanced efficiency.Cross-functional leadership: Guide matrixed teams, leveraging collaboration and influence to achieve strategic objectives.

Education

• Walden University

  Master of Philosophy - MPhil, Industrial and Organizational Psychology

• The Ohio State University Fisher College of Business

  Bachelor of Science (B.S.), Business Administration, Management and Operations

• Franklin University

  Master of Business Administration (MBA), Management Information Systems, General

• Walden University

  Doctor of Philosophy - PhD, Industrial and Organizational Psychology

  2020 — 2026