Lorenzo Villani

About Lorenzo Villani

Born and raised in Parma, Italy, I lived there until the age of 14 before moving to…

Experience

1. Office Operations Manager

   Davinci Design Windows

   Jul 2024 — Present · Stratford, CT, US

   In my role as Office Operations Manager at Davinci Design Windows, I oversee sales operations, manage HR responsibilities, and handle operational and administrative support.Sales Management- Sales Operations: Overseeing sales operations, implementing strategies to drive growth, and managing client relationships.Route Oversight: Managing salesman routes, making necessary adjustments to optimize coverage and efficiency.Team Leadership: Leading and mentoring sales team members, setting performance goals, and fostering a collaborative environment.Client Engagement: Building and maintaining client relationships, addressing needs, and ensuring high satisfaction.HR Responsibilities-Time Management and Payroll: Reviewing and approving employee time entries to ensure accuracy and compliance with company policies.Staff Scheduling: Coordinating and managing scheduling for company vehicles and job assignments, ensuring efficient resource allocation.Employee Relations: Assisting in maintaining positive employee relations by addressing timekeeping issues and handling related inquiries.Operational and Administrative Support-Collaboration with Director of Operations: Working closely with the Director of Operations to support strategic initiatives, streamline processes, and ensure alignment with organizational goals.Logistics Coordination: Organizing logistics and managing travel arrangements for the workforce.Operational Documentation: Handling job scheduling, maintaining administrative documentation for job sites, and coordinating worker certifications to ensure compliance with safety and regulatory standards.Contract Management: Creating and presenting maintenance contracts to clients, including preparing and managing sign-off documents to ensure clear terms and client agreement.Office Space Management: Managing and organizing the office space, including purchasing and maintaining inventory to ensure a productive and efficient work environment.