Lorenzo Santella

Global HR Learning & Development Specialist @Comau

Grugliasco, IT

I played a strategic role in advancing Comau\'s global learning and development initiatives, leading to enhanced employee engagement and skill acquisition. More in details:• Developed and implemented ad hoc training programs tailored to the needs of Comau’s workforce, resulting in improved performance metrics (Training Needs Analysis). • Created insightful reports from training feedback, driving strategic improvements and supporting marketing efforts to boost training visibility (Test-In, Test-Out and Satisfaction Survey). • Optimized training platforms by collaborating with industry experts (SME), enhancing user experience and fostering a culture of knowledge sharing.• Learning management system (LMS) management.• Work with internal and external stakeholders to coordinate the development and execution of an enablement program for Comau’s employees, including planning, scheduling and delivery of each training session.•Determine enablement priorities with internal stakeholders.•Communicate enablement strategy and KPIs to internal stakeholders.•Create reports to demonstrate KPIs to the wider business.•Build a trusted relationship with both, partners and internal stakeholders.•Coordinate ongoing training with partners and internal stakeholders.•Coordinate content creation between internal stakeholders.•Prepare and manage the training documentation.•Making sure that material is up-to-date and kept updated on all relevant platforms.•Regularly gather and relay feedback to continuously iterate on the enablement strategy.•Use performance data to identify knowledge or skill gaps across our customer base.•Coordinate multiple concurrent projects to completion.•Support the development of sales operations strategy, understand priorities, and execute operational plans.•Create process documents, process flows, etc•Map and evaluate current processes and offer recommendations for areas of improvement.