Lorenzo M. Kindle

About Lorenzo M. Kindle

Talented IT professional, experienced in coaching, training, and performance improvement. Interested in cybersecurity, ethical hacking, email forensics, and biometric I know the standard that I set. When I’m on, everybody’s energy picks up. Someone has to be the turning point. Once 1 person changes the culture and changes the momentum, we all go! And I try to make sure that’s ME! I like to build team chemistry.

Experience

1. Deployment Specialist

   AITS

   Oct 2021 — Present · Champaign, IL, US

   Provides IT Service Management support, which includes the deployment of IT infrastructure and applications into production. In this role, I will review AITS production change requests, helps with IT release management, assists in the coordination of rollouts of administrative systems, and troubleshoot unplanned outages. Duties and Responsibilities Build and execute detailed rollout plans that include detailed timetable of events, tasks, responsibilities and back-out plans. Communicate to customers and support staff the rollout plans, impact and testing needs. Coordinate functional, operational, performance, and integration testing for all production changes. Function as subject matter expert (SME) for the Change and Release Management processes. Promote understanding of and adherence to change procedures and counsel IT staff regarding change management and change requests. Build an understanding of the overall infrastructure and technologies used by enterprise applications at the university. Facilitate the day-to-day operational execution of the Change Management process (e.g. Change logging, prioritizing, scheduling, monitoring). Execute scripts and procedures in test environments and verify results with clients and requestors for sign-off. Execute scripts in production environments in support of the change management process. Migrate batch, web, and infrastructure components into production environments following AITS standards and procedures. Provide front line support for production processing, including monitoring, troubleshooting and migrations.

Education

• Eastern Illinois University

  Master of Science, Cybersecurity

  2018 — 2026

• Eastern Illinois University

  M.S. Technology, Training and Development and Work Performance Improvement

  2015 — 2017

Skills

• Cross Functional Team Building
• Public Relations
• Project Planning
• Team Leadership
• Microsoft Office
• Management
• Critical Thinking
• Social Media
• Networking
• Research
• Project Management
• Interpersonal Communication
• Security
• Leadership
• Training & Development
• Account Management
• Coaching
• Team Building
• Community Outreach
• Staff Development
• Leadership Development
• Public Speaking
• Strategic Planning
• Information Technology
• Marketing
• Troubleshooting
• Training Facilitation
• Event Planning
• Team Management
• Customer Service
• Building Effective Relationships
• Sales Operations
• Recruiting
• Training
• Marketing Strategy
• Data Analysis
• Event Management
• Human Resources
• Outlook
• Time Management