Lorenc Konomi
IT Support Specialist and Software QA Engineer
- Role
- IT Support Specialist at Optimum Healthcare IT
- Location
- Quincy, MA, US
- LinkedIn followers
- 500 followers
About Lorenc Konomi
IT Specialist and Software QA Engineer with hands-on experience in providing technical…
Experience
IT Support Specialist
Mar 2025 — Present
Hands-on experience deploying and validating peripheral devices (printers, scanners, e-signature pads) integrated with system modules and test scripts • Skilled in identifying, testing, and resolving issues with workstations and medical-grade devices in clinical environments to ensure seamless user experience. • Analyzing project documentation, release notes, and other documents to identify test scenarios • Proficient in executing test scripts, documenting expected vs. actual outcomes, and managing detailed logs for failed devices to support timely resolutions. • Reporting issues into a bug-tracking system and following up on defects until complete resolution • Testing applications for browser and operating system compatibility • Advanced Excel skills for creating, viewing, and modifying worksheets to track deployment progress, testing results, and issue documentation.
Education
Catholic University Our Lady of Good Counsel
Doctor of Philosophy - PhD, Public Health
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