Loren Ann Mayo

About Loren Ann Mayo

At Deltek, our mission is to deliver solutions that help our customers connect and…

Experience

1. Customer Success Manager Govwin Iq

   Deltek

   Nov 2021 — Present

   President’s Club Member 2022\\\\nCustomer Success Manager of the Year 2022\\\\n\\\\n• Provides oversight and support to Federal and State, Local + Education (SLED) government contractors who subscribe to Deltek’s GovWin IQ market intelligence solution\\\\n• Primary point of contact for GovWin IQ product training, support and renewal of subscription-based services\\\\n• Manages customer support for time sensitive requests, price negotiations and all contractual support for renewed subscriptions\\\\n• Monitors product adoption, utilization and health status to identify at-risk accounts and to increase retention among existing clients\\\\n• Provides proactive, customized research to foster client engagement with the products\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• New Media
• Facebook
• Marketing Communications
• Fashion
• Highly Detail Oriented
• Photoshop
• Gala Events
• Video Editing
• Social Media Marketing
• Newspaper
• Social Media
• Web Content
• Creative Writing
• Photography
• Freelance Writing
• Website Updating
• Editorial
• Content Management
• Editing
• Multimedia
• News Writing
• Advertising
• Copywriting
• Public Relations
• Feature Articles
• Copy Editing
• Ap Style
• Photojournalism
• Fashion Photography
• Publishing
• Magazines
• Proofreading
• Books
• Wordpress
• Text Messaging
• Publicity
• Press Releases
• Journalism
• Online Journalism
• Video