Lorena Pagano

AVP Business Continuity, Operational Resilience & Third Party Risk Management @CIBC

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

AVP Business Continuity, Operational Resilience & Third Party Risk Management @CIBC

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Toronto, ON, CA

Oversee operational resilience, business continuity, and third party risk management. Ensure the organization\'s ability to withstand disruptions and maintain business operations, while managing the risks associated with external vendors and its partners, and comply with regulatory requirements. Develop and implement strategies to identify and assess risks to critical business operations and challenge mitigations. Provide strong leadership, strategic oversight, independent guidance, and effective challenge in risk management.

EDUCATION

1991 — 1996

University of Toronto

Honours B.A.

SKILLS

Risk AssessmentInternal ControlsAuditingBuilding RelationshipsRetail BankingOperational Risk ManagementChange ManagementBankingRisk ManagementFinancial ServicesRelationship ManagementManagementOperational RiskBusiness AnalysisContinuous ImprovementGovernanceBusiness Process ImprovementAnalysisCredit CardsProcess ImprovementFinancial RiskProgram Management

ABOUT LORENA PAGANO

Recognized risk leader with senior financial institution experience who is dynamic, results oriented, and decisive. Possesses deep business knowledge, experience, and a broad-based operational risk perspective providing advisory support for business risk issues. A transformational leader who acts withauthenticity and courage.

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Lorena Pagano — AVP Business Continuity, Operational Resilience & Third Party Risk Management at CIBC in Toronto, ON, CA | Unifers