Loren Rhyne

About Loren Rhyne

Dedicated professional with over a decade of high-performance in the dynamic world of…

Experience

1. Fragrance Specialist

   Macy's

   Nov 2022 — Present · US

   Actively assisting in increasing the store’s customer success rate (in my time here the rate has increased from 55% to 75%) • Maintaining a 1:17 customer ratio by informing customers on the benefits of being apart of our loyalty program • Continuously taking the initiative to enroll in continuing education and training courses on fragrances and newcoming fragrances on the market, which allows me to provide a better customer experience. • Actively using different sales techniques to meet individual sales goals and assists with the store beating LY goals. • Explains and demonstrates the use of fragrances to assist in meeting the store’s conversion goal. • Uses clientele program to maintain customer profile and contact information to increase personal sales. • Knowledgeable of and performs sales support functions related to POS procedures. • Ensures proper presentation, organization, storing, and replenishment of stock. • Participates in pre-selling and sales driving events to maximize sales. • Ensures timely processing of new receipts, damages, testers, and return to vendors (RTVs) • Ensures work area is free from hazards and works in a safe manner. • Collaborates with the vendor partners for the various fragrance brands events and fragrance releases. • Adheres to Loss Prevention control and compliance procedures.

Education

• Valdosta State University

  Bachelor of Business Administration (B.B.A.), Accounting

  2009 — 2013