Lordson Joy
Client Account Manager @Verifacts Services Pvt Ltd
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WORK HISTORY
Client Account Manager @Verifacts Services Pvt Ltd
Chennai, IN
Client-focused Account Manager at Verifacts, managing end-to-end client relationships in the background verification domain. Handling client onboarding, operational coordination, SLA management, issue resolution, and performance reporting while ensuring high service quality and client satisfaction.
EDUCATION
Valliammai Engineering College
Master of Business Administration - MBA, Marketing and Operations
St.Johns Sr. Sec. School & Junior College
Higher Secondary Certificate
SRM IST Chennai
B.Sc - In Hospitality And Business Administration, Hotel Management
ABOUT LORDSON JOY
Results-driven MBA candidate with a diverse background spanning customer success, operations, and management. From my early days managing teams at Domino’s to co-founding Craven Caws, I’ve learned that real growth comes from solving complex problems and optimising processes. Now, as I prepare for a new role, I am eager to leverage my expertise in strategic operations and customer engagement to drive sustainable growth and operational excellence.
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