Loraine Laurino
Manager, Change Enablement for IT & d, Smurfit Westrock @Smurfit Westrock
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WORK HISTORY
Manager, Change Enablement for IT & d, Smurfit Westrock @Smurfit Westrock
Atlanta, GA, US
EDUCATION
Saint Mary's College
Bachelor of Arts (BA)
SKILLS
ABOUT LORAINE LAURINO
Experienced Knowledge Management professional focused on connecting people to information by coupling sound business processes with leading-edge technologies to maximize returns on corporate knowledge assets. Partners with diverse teams across global enterprises to plan and execute comprehensive knowledge strategies to support business initiatives. Excellent communicator with all levels of management, vendors, and internal departments to coordinate large scale initiatives and guide top performing project teams.STRATEGYWork with leadership teams to assess the current state of knowledge sharing, identify gaps, and set strategic objectives aligned with the corporate strategy. Establish road maps, implementation and communication plans. Ensure Knowledge initiatives add value by tracking key metrics.INFORMATION MANAGEMENTDesign an information architecture that organizes key content to share and leverage. Establish taxonomies aligned with company requirements including metadata tagging schemes and search filter options resulting in targeted search and retrieval of content. Define governance policies for curation and retention of shared content aligned to business requirements.PROCESS DESIGNSet governance policies and procedures providing structure for continuous review and improvement of content repositories, intranet sites, and Communities of Practice. Establish design standards and review processes ensuring compliance with UX best practices. Incorporate automated records management policies where appropriate.TECHNOLOGYWork with technology users and IT teams to identify ways to share information and data across systems. Partner with IT to take full advantage of system features and functionality including automated workflows.CORE COMPETENCIES• Knowledge management strategy• Knowledge process design• Content management• Taxonomy development• Governance• Competitive intelligence and research• Data analysisTECHNOLOGIES• SharePoint• Harepoint Analytics• ShareGate• MS Office and Office 365• MS tools including Planner and Teams• ServiceNow• Workday• WordPress• Camtasia
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