Lora Dale

About Lora Dale

I am a Learning & Change Management consultant with 20+ years of experience driving organizational readiness, communications, training, and performance improvement initiatives across healthcare, pharmaceuticals, financial services, retail, telecom, government, utilities, and manufacturing. Throughout my career, I have partnered with C-suite leaders and global teams to design and execute organizational change strategies, enable ERP, CRM, and EMR adoption, and deliver measurable business outcomes.As a seasoned consultant, I enjoy working in an advisory capacity across different organizations, bringing a broad perspective and proven management approaches while tailoring solutions to each company’s culture, stakeholders, and business goals. My work focuses on helping teams successfully navigate complex transformations through thoughtful communication, practical training and instructional design, and structured change management frameworks. I am particularly drawn to project-based engagements where I can quickly assess needs, guide leaders and teams through critical transitions, and implement sustainable processes that continue to deliver value long after the initial initiative is completeI have an M.S. and a B.S. in Corporate Communications and Instructional Design with 20+ years of experience in business analysis, learning management, training, instructional design, performance improvement and change management implementing global training programs and motivational workshops for Fortune 500 companies.

Experience

1. Change Management and Training Lead Consultant

   Supplemental Staff

   Jun 2025 — Present

   Led change management, communications, and training initiatives supporting SAP implementation, ensuring employees were prepared for new processes and system adoption.• Applied ADKAR change management methodology to assess readiness, manage resistance, and drive successful adoption across impacted business groups.• Designed and developed training programs, user guides, and workshop materials, and delivered instructor-led sessions and ongoing end-user support.• Partnered with business stakeholders, subject matter experts, IT, and external vendors to define training content, support UAT activities, and ensure successful system deployment.• Conducted stakeholder analysis and training needs assessments to identify impacted populations and tailor communication and learning strategies.• Provided regular status updates, risk assessments, and progress reports to project teams and senior leadership.• Engaged key stakeholders throughout the change lifecycle to build alignment, address concerns, and support adoption.• Identified potential risks, gaps, and resistance points, and developed mitigation and communication plans to support a smooth transition.• Monitored change readiness, training effectiveness, and adoption progress, resolving issues to keep the implementation on track.

Education

• Ithaca College

  M.S., Instructional Design Technology/Corporate Communications

• Indiana University of Pennsylvania

  B.S., Corp Communications Media/Instructional Systems Design

Skills

• Strategy Implementation
• Interviews
• Leadership Development
• Program Management
• Business Process Improvement
• Strategy
• Training
• Business Process
• Coaching
• Curriculum Design
• Process Improvement
• Software Documentation
• Adult Education
• Change Management
• Human Resources
• Learning Management Systems
• Addie
• Training Delivery
• Hands-on Training
• Project Management
• E-Learning
• Performance Improvement
• Management
• Business Analysis
• Blended Learning
• Crm
• Employee Training
• Workshop Facilitation
• Instructional Design
• Analysis
• Needs Analysis
• Articulate
• Educational Consulting
• Instructor-Led Training
• Salesforce.com
• Leadership
• Team Leadership
• Consulting
• Global Training Rollouts
• Captivate