Lora H.
HR Operations Lead @Symcor
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WORK HISTORY
HR Operations Lead @Symcor
Review HR processes to identify inefficiencies or gaps. • Partner with different stakeholders to refine and streamline workflows. • Develop and implement solutions to enhance process efficiency, ensuring clarity and alignment with business objectives. • Create new policies and update existing policies to align with legislation updates and compliance. • Develop and deliver training or communication materials to ensure employees and leaders understand updated processes and policies. • Act as the primary point of escalation for complex questions, providing clear and effective solutions
EDUCATION
Sheridan College
HR Organization behaviour, Human Resources Management
Sheridan College
Labour Relations, Human Resources Management
Workplace Law Consulting Inc
Workplace Investigations
Workers health and safety centre
JHSC Certificate part I and II
Sheridan College
Compensation and Benefits, Human Resources Management
Sheridan College
Recruitment and Selection, Human Resources Management
Sheridan College
Employment Law
Sheridan College
HR Planning, Human Resources Management
Ain Shams University
Bachelor of Arts (BA), Linguistics
Sheridan College
Human Resources Management
Sheridan College
Workforce Development and Training, Human Resources Management
ABOUT LORA H.
Senior Human Resources leader with 10+ years of progressive experience delivering end-to-end HR solutions across HR operations, disability management, total rewards, and compliance within profit and non-profit environments. Recognized for aligning HR strategies with business objectives, strengthening governance, and modernizing HR processes to improve employee experience, operational efficiency, and regulatory compliance.Demonstrated expertise in HR policy development, legislative compliance (provincial and federal), accommodations and return-to-work programs, benefits and pension administration, HRIS optimization (Dayforce, BambooHR, ADP), and complex case escalation. Trusted advisor to leaders and executives, known for sound judgment, clarity in decision-making, and the ability to navigate sensitive employee matters with empathy and rigor.Proven change leader who has successfully standardized HR processes, reduced risk, improved service delivery models, and enhanced organizational capability through training, data-driven insights, and cross-functional collaboration. Committed to equity, accessibility, and inclusive workplace practices, with experience supporting diverse, mission-driven organizations and regulated environments.
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