Lopez Georges
Desktop Support Technician @adidas
Signup · Get unlimited contacts
WORK HISTORY
Desktop Support Technician @adidas
Wilkes-Barre, PA, US
EDUCATION
Full Sail University
Certificate, Information Technology
ABOUT LOPEZ GEORGES
I Am a Experienced Level 2-3 Help Desk Professional with a robust background in providing technical support and troubleshooting. Proficient in handling escalated issues, performing root cause analysis, and delivering effective solutions. Skilled in working with Customer Relationship Management (CRM) systems, including Salesforce and HubSpot, as well as a variety of ticketing and remote support tools. Adept at managing high volumes of support tickets, maintaining detailed documentation, and ensuring user satisfaction through excellent communication and problem-solving abilities. Proven track record of enhancing operational efficiency and contributing to team success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.