James Cummings
Service Desk Technician @C.R. England
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WORK HISTORY
Service Desk Technician @C.R. England
Salt Lake City, UT, US
EDUCATION
Weber State University
Computer Science
University of Utah
Computer Science
Salt Lake Community College
Computer Science
SKILLS
ABOUT JAMES CUMMINGS
20+ years of Computer, Technical and Server Support with industry certification. Experience with Windows, Mac, Linux, Unix. Varied sales experience both indoor and outdoor.Currently focused on blockchain, microlending, and alternative energy technologies. Branching out to learn all I can about Network and Cyber Security in a hybrid world, while advocating for small and medium business.Knowledge of Active Directory, Android, Apache, Azure, bash, BASIC, Blockchain, BDR, Blackberry, C++, Citrix, Cryptocurrency trading, CSS, encryption, Forex, GPO, HTML, InTune, iOS, Java, Javascript, LDAP, Linux, Lotus, KnowledgeBase implementation and documentation development, MaaS, Mainframe, MDT, MFA, MS Exchange, MS Office, Networking, Novell, O365, OpenOffice.org, OSX, Perl, PHP, PowerShell, Printer maintenance, Process Improvement, Project Management, Python, RouterOS, Server Maintenance, ServiceDesk, ServiceNow, SCCM, shell scripting, Solaris, SQL, TCP/IP, Unix, virtualization, VMWare, Windows, XML.Supported AIX, Database, Domain Controller, DHCP, Enterprise, Email, Image, Member, OnDemand, Print, SQL, Virtual, and Web Servers, VPN, as well as end user programs.Monitored, Quality Control checked, trained, and supported 200+ agents in customer service, password maintenance, technical support, indexing procedures, and technical writing.Specialties: Unix, Linux, Mac and Windows. CompTIA A+ Certified Tech Support. Server and DB management.
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