Jasper L.
Project Manager, Professional Services
- Role
- Technical Project Manager at Decisions
- Location
- Norfolk, VA, US
- LinkedIn followers
- 500 followers
About Jasper L.
16 years of leadership and project management in the customer service industry, setting…
Experience
Technical Project Manager
Feb 2022 — Present · Virginia Beach, VA, US
Education
Singapore College of Insurance
Certificate in Health Insurance
Regent University
Master's degree
2019 — 2021
Lifeforming Leadership Coaching
Accelerated Coach Training Program
2015 — 2015
Singapore College of Insurance
Certificate in General Insurance
WSQ
Certificate in WSQ RE-SS-102E-1 WORK EFFECTIVELY IN THE RETAIL ENVIRONMENT
2011 — 2011
Regent University
Bachelor's of Science (B.Sc.)
2016 — 2019
COPC
Certificate in COPC® High Performance Management Techniques
2011 — 2011
WSQ
Certificate in WSQ RE-SCS104E-1 PERFORM POINT OF SALE OPERATIONS
Ngee Ann Polytechnic
Diploma in Computer Studies
1994 — 1997
Skills
- Contact Center Operations
- Coaching
- Analysis
- Customer Experience
- Customer Service
- Team Leadership
- Management
- Call Centers
- Team Management
- Customer Relations
- Customer Satisfaction
- Project Management
- Crm
- Life Coaching
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