Lonya D. French

About Lonya D. French

I develop and deliver communication plans and content strategies to support and build understanding of organizational culture and strategic priorities. With 15+ years of internal communications and intranet management experience, and as a Microsoft Most Valued Professional (MVP) since 2016 for my work in and advocacy of Viva Engage (Yammer) and the Microsoft Viva and 365 suites, I am an established expert with in-depth knowledge and experience of digital workplace communication technologies and end user adoption best practices.I use my writing skills, creative thinking, and agile mindset to evolve internal communications, always keeping the individual\'s point of view front and center, leveraging industry best practices and the latest tools, tactics, and messaging. I am passionate about the employee experience and connecting people, information, and expertise to drive adoption and deliver on business goals. My core competencies include excellent communication, leadership, collaboration and organizational skills, and an outstanding work ethic.

Experience

1. Associate Director, Internal Communications

   Consumer Reports

   Aug 2020 — Present · Yonkers, NY, US

   Drives the understanding and adoption of various organizational initiatives while helping CR staff feel more connected to the strategy and culture. Responsible for developing and delivering communications to increase engagement of internal communication platforms in support of a collaborative, hybrid workplace.• Uses honed writing skills, an in-depth knowledge and experience with digital workplace communication channels to evolve the communications landscape leveraging industry best practices using the latest tools, tactics, and messaging.• Develops and delivers engaging communication plans in support of strategic goals gaining measurable results among staff in various work locations and arrangements.• Plans, edits, and creates communications deliverables across a variety of channels, including the intranet, staff presentations, videos, and various email newsletters • Manages editorial calendar and creates the strategy for the enterprise intranet, ensuring a consistent tone and cadence of communications.• Leads a cross-functional team to organize all-staff Town Halls, diversity events, strategy updates, and in-person events partnering with key stakeholders and support teams• Spearheads development of new employee engagement channels to energize colleagues and drives adoption through effective change management• Partners with external social media colleagues to ensure the alignment of consumer-facing content and builds campaigns to develop and strengthen employee engagement across external social channels like LinkedIn.• Provides leadership to the internal communications team, ensuring performance goals are achieved.• Maintains functional budget and associated expense management.

Education

• University of Mount Saint Vincent

  Bachelor of Arts - BA, Journalism, Business

Skills

• Intranet
• Social Media Communications
• Web Content
• Enterprise Social Networking
• Microsoft Publisher
• Creative Writing
• Newsletters
• Strategic Communications
• Sharepoint
• Communications Planning
• Process Improvement
• Sap
• Change Management
• Crisis Communications
• Corporate Communications
• Pbsmartconnections
• Social Networking
• Internal Communications
• Intranet Strategy
• Web Design
• Strategy
• Channel Management
• Twitter
• Microsoft Office
• Marketing
• Leadership
• Outlook
• Sap Front End
• Web Content Writing
• Content Management
• Intranet Portals
• Yammer
• Web Development
• Sharepoint 2007, 2010
• Business Process Improvement
• Social Media
• Google Analytics
• Lotus Notes
• Photoshop
• Enterprise Content Management