Lonny J. Washburn
Systems Administrator at Tata Consultancy Services
- Role
- Sourcing Operations Manager at Tata Consultancy Services
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lonny J. Washburn
As a Sourcing Operations Manager at Tata Consultancy Services, I leverage my expertise in process improvement and cloud procurement to optimize business operations and enhance customer satisfaction. With over 4 years of experience in this role, I have successfully streamlined internal processes, reduced labor costs, and improved operational efficiency. I am also skilled in training delivery and development, with certifications from Microsoft and Langevin Instructional Design. I have developed and delivered training programs for various teams, ensuring they are aligned with SCORM compliance and meet the needs of the organization. Additionally, I have extensive knowledge of Dynamics CRM, Azure, and other cloud services, which I use to manage complex projects and ensure smooth operations. My goal is to continue to drive innovation and excellence in sourcing operations and training.
Experience
Sourcing Operations Manager
Jul 2023 — Present · Seattle, WA, US
Lead team of 12 for a special project migrating Large Organizations from bare metal servers to the Azure cloud. Enforce adherence to SOW and SLA metrics, drive processes and procedures catered to a liquid business model. Top 3 performer pertaining to accuracy and mitigation count. Primary Subject Matter Expert for deployment, instance restores, moves, upgrades, SQL, PowerShell, Features/apps, Azure, AAD, certificates, cloud service management, and Azure bootstrapping…
Education
Langevin,Microsoft
See below, Training, Instructional Design, Technical Troubleshooting
1999 — 2006
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