Lonnie Oneal
Onsite Support @World Wide Technical Svc
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WORK HISTORY
Onsite Support @World Wide Technical Svc
Houston, TX, US
Onsite administrative, and technical support for large client base.
EDUCATION
DeVry Institute of Technology
Diploma, Electronics
COMPUTER LEARNING CENTER
Operations Diploma, Mainframe Computer Operations
Tech Skills
Certificate, Computer Security
Houston City College
IT Security and Networking
TECHNOLOGY EDUCATION CENTER
Certificates, Microsoft Training Classes
University of Houston
Information Technology
SKILLS
ABOUT LONNIE ONEAL
With over 20 years of experience in IT service and solution delivery, I am currently a Customer Service Engineer at WORLD Wide Technical Services, a leading provider of IT solutions and services. I am responsible for managing and supporting data center operations, desktop systems, and customer issues, as well as providing onsite administrative and technical support for a large client base. I also work as a Consultant at LO3 Interests, a company that specializes in manufacturing process improvement.My core competencies include asset management, disaster recovery, business continuity, change management, and team building. I hold the ITIL Foundations v3 and Network+ certifications, and I am proficient in Windows 11 and various technical support tools. I am passionate about delivering high-quality IT services and solutions that meet the needs and expectations of my clients and stakeholders. I strive to continuously improve my skills and knowledge, and to collaborate with my peers and partners.
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