Lonnie Estep

About Lonnie Estep

I am a Technology Transformation Executive who partners with executive boards and C-suite leadership to drastically reduce operating costs and drive top-line growth through targeted AI and ecosystem modernization across complex portfolios.At the enterprise level, companies cannot afford to treat IT simply as a cost center. My mandate is to step into complex, global organizations, identify margin-draining inefficiencies, and restructure their technology ecosystems to drive operational excellence and intuitive digital experiences. EXECUTIVE IMPACT & SCALEBy leveraging technology to enhance customer acquisition and retention, I directly impact the P&L. Recent milestones include:• Cost & Operational Efficiency: Orchestrated global enterprise modernization initiatives that drove $25M+ in operational savings and cut TCO by $5M+ for complex Fortune 500 portfolios. • Process Modernization: Engineered scalable data fabrics and modernized ecosystems, cutting TCO by $5M+ and doubling real-time data processing capacity to support enterprise AI readiness and unlock real-time customer engagement. • Global Engineering Leadership: Built and mentored high-performance global engineering and product hubs of 100+ professionals, accelerating product delivery timelines by 25%. • Revenue Generation: Architected a $20M Digital Experience Consulting Practice from the ground up, proving that optimized ecosystem modernization translates directly to top-line growth. CORE COMPETENCIESEnterprise Transformation Strategy | Cost Takeout & TCO Optimization | Technology Portfolio Rationalization | Generative AI Integration | Scalable Data Architecture | Global Team Leadership (100+)| SAP/ERP Ecosystem Modernization

Experience

1. Digital Transformation Executive & Field CTO

   Concentrix Catalyst

   Sep 2015 — Present

   Directing global enterprise modernization and AI integration strategies, serving as a trusted C-suite advisor to drive scalable, data-driven ecosystems across diverse international markets. Mandated to bridge complex engineering with top-line business revenue, ensuring technology investments operate as a dual engine for growth and operational efficiency.Core Focus Areas:• Global Enterprise Modernization & AI Strategy• Revenue Growth, ROI Optimization & TCO Reduction• Cross-Border Leadership (Nearshore/Offshore Delivery)• Complex Ecosystems/Platforms (SAP, Salesforce, ERP, CRM, CDP, Loyalty, Marketing.) & Cloud Strategy• Intuitive Digital Experiences & Data Strategies

Education

• DeVry University

  Bachelor of Science (B.S.), CIS, Computer/Information Technology

• The University of Findlay

  Nuclear Medicine