Lonna Kurth
Tax Account Manager @OneSource Virtual
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WORK HISTORY
Tax Account Manager @OneSource Virtual
Strategic Tax partner and primary liaison for all tax-related relationship management. Focused on proactive engagement and long-term success while building strong customer advocacy- Execute business review to align tax strategy with operational goals- Escalation point for complex and high-impact tax items- Collaborate with internal teams to drive resolution & improvements- Identify and mitigate tax-related risks through strategic oversight - Continuous customer education and Tax program adoption- Responsible for the governance and health of the customer Tax relationship
EDUCATION
California State University-Long Beach
Bachelor of Arts
SKILLS
ABOUT LONNA KURTH
As a seasoned professional with experience in customer service and team leadership, I have consistently driven results in retention, employee development, and process improvements. By leveraging key performance indicators, we improved productivity, increased Net Promoter Survey scores, and maintained high levels of customer retention. Throughout my career, I have focused on empowering employees through coaching and fostering an effective work environment. My collaborative approach has enabled cross-functional partnerships to improve processes and tools that support both customers and teams. I am passionate about building trusted customer relationships, ensuring alignment with organizational values, and delivering measurable business impact.
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