Loni Phillips
Award-Winning Global Learning & Development Leader | Former Leader at Salesforce | Build High-Performing Teams | Change Practioner Trusted Advisor | GenAI Enabler
- Role
- Technology Learning and Development Leader at ServiceNow
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Loni Phillips
Innovative and collaborative learning leader, Certified Change Practitioner, with a…
Experience
Technology Learning and Development Leader
Dec 2022 — Present · US
Lead a high-performing team dedicated to enabling the Customer Service and Support organization to deliver exceptional customer experiences. My team designs and delivers programs for onboarding, skill development, GenAI, product training, and customer enablement. Partnering closely with stakeholders and subject matter experts, we are trusted advisors with a strong reputation for driving results and contributing to business OKRs and KPIs
Education
San Jacinto College
Instructional Design
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