Lon Hettrick

Turnaround Operator | Strategy to Execution | Team Development | Accountability | Results

Role
Regional Manager - Northern California at Towne
Location
San Jose, CA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Lon Hettrick

Executive leader with a sharp operational lens and a people-first mindset. I bring clarity, energy, and a steady hand to fast-moving environments—rallying teams, cutting through the noise, and moving ideas into action. I lead with purpose, communicate with candor, and build cultures where people feel proud of the work they do and enjoy the journey along the way.Core Competencies include:Communication Relationship Building Strategic Sales and Marketing CampaignsBusiness Development P&L Planning & Execution Cross Functional Leadership Entrepreneurial Spirit Talent Development Adaptability Operational Excellence Adaptability Bottom Line Impact Staffing Leadership Development

Experience

  1. Regional Manager - Northern California

    Towne

    Apr 2024 — Present · San Jose, CA, US

    Lead 21 sites with $19.6M in annual revenue, driving high-impact operations, financial growth, and top-tier guest satisfaction.• Revenue Impact: Increased team productivity by 34%, contributing to a 11% year-over-year growth in profit.• Client Retention: Achieved 100% client retention in 2025 at a 9.51 NPS score through partnership and team service excellence.• Safety Impact: Drove a 78% reduction in safety incidents, delivering a $543K positive bottom-line impact.• Team Development: Redefined succession planning initiatives and reduced employee turnover by 18%

Education

  • New York Film Academy

    Certification in film direction., Film Direction

  • Santa Clara University

    Bachelor of Science, Marketing

  • Santa Clara University

    Bachelors of Science, Marketing

Skills

  • Regional Marketing
  • Marketing
  • Nielsen
  • Marketing Strategy
  • Brand Management
  • Strategic Planning
  • Team Leadership
  • Brand Development
  • Project Management
  • Social Media Marketing
  • Mintel
  • Leadership Development
  • Competitive Analysis
  • Customer Retention
  • Account Management
  • Process Improvement
  • Inventory Management
  • Powerpoint
  • Internal Branding
  • Integrated Marketing
  • Organizational Change
  • Excel
  • Employee Engagement
  • Productivity Improvement
  • As400
  • Client Retention
  • Continuous Improvement
  • Microsoft Excel
  • Outlook
  • Multi-Cultural Team Building
  • Logistics
  • Essbase
  • Management
  • Sales
  • Leadership
  • Customer Service
  • Cross-Functional Team Leadership
  • Microsoft Office

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Lon Hettrick — Regional Manager - Northern California at Towne in San Jose, CA, US | Unifers