Long Yeung
Ux and Product Consultant (for Siemens Mobility Limited) @Excelnet
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WORK HISTORY
Ux and Product Consultant (for Siemens Mobility Limited) @Excelnet
Designed complex, multi-stakeholder workflows for data analytics dashboards, enabling maintainers and operators to make high-stakes decisions with improved clarity and confidence- Drove 0โ1 product concepts for new AI-powered operational tools, defining interaction patterns for AI-human collaboration, explainability, and user trust- Reduced communication cycles by 30% and raised user satisfaction scores by 20% by redesigning fragmented workflows into streamlined, unified experiences- Led UX strategy for 6+ simultaneous projects, acting as SCRUM master and aligning cross-functional teams across Canada, Hong Kong, Germany, and Bangkok- Conducted user research on AI implementation, leading ideation for predictive maintenance, anomaly detection, and human-in-the-loop decision workflows- Modified and managed internal AI tools for 200+ users, optimizing prompts, datasets, and operational workflows to increase adoption and accuracy.
EDUCATION
Swinburne University of Technology
Bachelor of Design (Multimedia Design), Design
The Hong Kong Polytechnic University
Master of Science (M.Sc.) Multimedia and Entertainment Technology, Multimedia Design and Technology
Kwantlen Polytechnic University
Dipolma, Computer Information System
The Hong Kong Polytechnic University
HD Multimedia Design and Technology, Design
SKILLS
ABOUT LONG YEUNG
Hi, Iโm Long Yeung โ a Product Designer and UX Consultant with 14+ years of experience delivering digital solutions across Hong Kong, Germany, Canada, and Bangkok. I specialize in helping companies solve business challenges while staying deeply rooted in real user needs.My expertise lies in designing complex systems โ from traffic dashboards that monitor and predict road conditions in Hong Kong, to SaaS platforms that manage train operations, to AI tools that empower CEOs to grow their presence on LinkedIn. Iโve partnered with government agencies, collaborated with global enterprises like Siemens Mobility, and helped launch products for over 10 startups.Beyond design, I contribute to marketing research, facilitate client workshops, and strengthen Agile teams. Iโm passionate about bringing cross-functional teams together through design thinking, and have led UX training across the APAC region and Canada.Iโm always excited to co-create impactful digital experiences and connect with others who are passionate about building meaningful, user-centered products. Website: long2001yeung.wixsite.com/long2018 Facebook: facebook.com/SheepGhostDesign
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