Long Quach
Payment Operations Team Lead, Card & Banking @Klarna
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WORK HISTORY
Payment Operations Team Lead, Card & Banking @Klarna
Berlin, DE
EDUCATION
CFA Institute
Completed Level I of the CFA program
UNSW Australia
Bachelor of Commerce (B.Com.)
ABOUT LONG QUACH
I am a passionate individual who loves to help others and bring joy to the world. Whether it be in previous roles, volunteering or in my personal life, I have always strived to improve the situation for the customer and/or others involved by obtaining the best outcome possible. I believe in technological solutions that provide value and simplicity to the end-user. My experience in banking and fintech across Australia and the UK has allowed me to develop strengths in understanding customer needs, building relationships with stakeholders and data analysis. Outgoing, resilient, and flexible, I have worked in teams ranging from 5 to 30 people. I pride myself on keeping team morale high and working together to keep the end goal in sight. As a lifelong learner, I believe in allocating time to learn new skills/concepts and am always happy for a chat or hearing about another point-of-view. In my spare time, I enjoy catching up with family and friends, travelling, novel experiences, yoga and playing basketball.
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