Long Nguyen
CPhT Certified Pharmacy Technician Lead | eMAR Support for Long-Term Care | Advocate for Tech-Enabled Efficiency
- Role
- Lead Pharmacy Technician at PharMerica
- Location
- Clifton, VA, US
- LinkedIn followers
- 500 followers
About Long Nguyen
Detail oriented professional with 18 years of customer service experience, 14 years of…
Experience
Lead Pharmacy Technician
Jun 2023 — Present · Leesburg, VA, US
Supervising daily duties of 9 technicians including prescription refills, data entry and insurance reconciliationResolving discrepancies by investigating and troubleshooting any issues between Pharmacy and facility\'s electronic recordsCollaborating with pharmacists and healthcare professionals to ensure accuracy of medication orders and treatmentsCreating technicians\' rotating weekend schedules by collecting staff availability, assessing needs and making adjustments to meet changing demands for balanced work coverageSupporting staff by familiarizing with multiple eMAR systems including QuickMar, ECP, Point Click Care, August Health, Alis and Yardi by implementing best data entry practicesEvaluating technician performance and monitoring progress for overall impact to improve efficiency and workflow
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