London A.

About London A.

Business Execution and operations professional with 8+ years of experience across U.S. military intelligence, global SaaS, digital currency, and large-scale financial services incident management. Skilled at turning strategy into action by diagnosing problems, coordinating cross-functional stakeholders, and building processes that keep teams productive in high-pressure, remote, and hybrid environments. Strong track record in risk mitigation, incident response, performance measurement, and executive-ready communication, supporting leaders, generals, and global stakeholders across technical, banking, and government sectors. Actively pursuing remote Business Execution / Operations roles with clear ownership, impact, and growth potential.

Experience

1. Global Operations Consultant, Sr AVP

   Wells Fargo

   Jun 2024 — Present · Charlotte, NC, US

   Performs daily incident triage and response across multiple banking operations groups (Consumer, Wholesale, Payments and Shared Services), supporting continuity of service and SLA adherence-Act as a liaison between operations, technology, and executive leadership, tailoring communication and escalation paths based on business impact and audience- Coordinates data gathering and reporting for large-scale external events (such as government shutdowns), consolidating metrics and impacts from multiple operations groups into concise executive updates-Develop job aids, process documentation, and incident workflows that support internal teams.

Education

• Cochise College

  AS, Intelligence Operations

  2016 — 2017

• American Military University

  Bachelor of Science - BS, Business Analytics