Lon Lucas
Customer Experience Manager at CityBus
- Role
- Customer Experience Manager at Citybus
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
About Lon Lucas
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Experience
Customer Experience Manager
Jan 2025 — Present · Lafayette, IN, US
The Customer Experience Manager reports to the COO and is responsible for ensuring all customers of the agency receive the best experience possible in service delivery and partnership. The Customer Experience Manager provides leadership in the areas of engagement, communications, development, and customer service maintaining the agency\'s position within the community.
Education
Ohio University
B.S. Journalism-Communications, Broadcast Journalism
1996 — 2001
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