Lolu S.
ServiceNow Developer || Business Analyst
- Role
- Servicenow Developer at Amazon
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Lolu S.
Linux System Administrator with over 8 years of experience supporting enterprise Linux…
Experience
Servicenow Developer
Jan 2023 — Present
Implemented Vulnerability Response and IRM modules, aligning with NIST/FedRAMP compliancestandards.• Configured Discovery & CMDB reconciliation, improving CI accuracy by 35% and reducingduplicates.• Built REST/MID integrations and compliance dashboards, streamlining audit reporting and boostingremediation tracking by 30%.• Partnered with Service Owners and the ITSM Service Catalog team to translate requirements intofunctional ServiceNow solutions and improve request fulfillment.• Developed and validated user stories, test cases, and UAT/ATF automated testing, ensuringServiceNow apps met business and technical specifications.• Managed end-to-end ticket handling, ensuring accurate classification, SLA compliance, and clearcommunication with stakeholders
Education
Houston City College
Associate's Degree in Biology, Biology, General
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