Lolade Coker

WORK HISTORY

EDUCATION

ABOUT LOLADE COKER

I’m a delivery-focused Product Owner with over 10 years’ experience working across complex digital and enterprise systems, primarily in regulated environments such as healthcare, SaaS, and education.I currently work as a Product Owner, owning backlogs end to end and working closely with engineering, UX, and operational teams to deliver clear, well-defined outcomes through Agile delivery. My strength lies in translating real business and user problems into prioritised, build-ready work that teams can deliver with confidence.I began my career in Business Analysis, which gives me a strong foundation in requirements definition, process mapping, stakeholder engagement, and UAT. That background continues to shape how I work as a Product Owner today, particularly in environments where governance, compliance, and technical complexity matter.Some outcomes I’m particularly proud of include:• Delivering a shift booking app and client portal with improved UX, multiple API integrations, and increased platform reliability and adoption• Increasing onboarding conversion from 10% to 25% within four weeks through insight-led journey redesign• Delivering a multi-system patient booking platform that reduced administrative workload by 25% and patient wait times by 40%• Owning delivery of a Dynamics 365 rollout that improved service delivery metrics by 35%• Reducing delivery costs by 30% through clearer requirements, stronger supplier governance, and improved integration strategyI bring a calm, structured, and collaborative approach to delivery, balancing user needs, business goals, and technical constraints to build products that work in the real world.If you’re working on digital products where delivery quality, clarity, and measurable outcomes matter, I’m always happy to connect.