Lokesh Rallapalli
Customs Coordinator @Sztg, Inc
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WORK HISTORY
Customs Coordinator @Sztg, Inc
Supported end-to-end Canada–US cross-border shipments, ensuring timely customs clearance and full regulatory compliance.•Prepared, reviewed, and processed customs documentation with high accuracy and adherence to timelines.•Worked extensively with PAPS (Pre-Arrival Processing System) and CBP ACE (Automated Commercial Environment) for import/export processing.•Utilized the CBP ACE portal for real-time shipment tracking, entry submissions, amendments, and compliance monitoring.•Prepared and modified ACE manifests for U.S. Customs and Border Protection.•Processed multiple shipment types, including LTL, TL, HAZMAT, and specialized entries such as Section 321, Section 3311, GN1 shipments, Goods Astray, and U.S. returns.•Ensured accurate customs tariff classification in accordance with applicable regulations and trade requirements.•Facilitated timely customs clearances at border checkpoints by proactively addressing documentation and compliance issues.•Liaised with customs authorities, carriers, and clients to resolve customs-related inquiries, holds, and discrepancies.•Maintained organized and accurate records of customs documentation and transactions for audit and compliance purposes.•Stayed up to date with customs laws, regulatory updates, and compliance requirements affecting imports and exports.•Delivered strong customer service by responding to client inquiries via phone and email and providing shipment status updates.•Prioritized and managed multiple tasks simultaneously to meet client expectations and customs deadlines.•Collaborated cross-functionally with logistics, operations, and procurement teams to support smooth supply chain operations.•Contributed to process improvement initiatives by identifying opportunities to streamline customs workflows and reduce operational delays.
EDUCATION
Sri Venkateswara University
Bachelor's degree, Business Administration and Management, General
Centennial College School of Business
PGDM, International Business
Humber College
Postgraduate Degree, Logistics, Materials, and Supply Chain Management
ABOUT LOKESH RALLAPALLI
I’m a results-driven professional with over 4 years of cross-functional experience in logistics, transportation, electronics manufacturing, and food production. My background spans both operations leadership and frontline execution, enabling me to drive compliance, efficiency, and continuous improvement across diverse industries.In my current role at Bimbo Bakehouse, I serve as Acting Sanitation Team Lead, where I supervise sanitation crews, enforce HACCP, GMP, CFIA, and WHMIS standards, and prepare for internal and external audits. I specialize in implementing sanitation programs, training staff on SOPs, and fostering a culture of food safety and accountability.Previously, as a Logistics & Dispatch Coordinator, I managed full-cycle freight operations including cross-border shipments (CAN–US), customs documentation, and TMS load planning. By collaborating with carriers and brokers, I optimized costs, improved on-time delivery, and strengthened compliance with trade regulations.I began my career as a Junior Supervising Technician at TCL (CSOT), leading rework production lines, mentoring over 20 new technicians, and improving process flows with SAP MES while supporting EHS and quality audits.I bring a proven ability to lead teams, streamline operations, and ensure compliance in both food manufacturing and logistics environments. Passionate about growth and operational excellence, I thrive in fast-paced industries where safety, quality, and performance are top priorities.
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