Lokesh Kumar Kethireddi

About Lokesh Kumar Kethireddi

Manager at Amazon Transportation | Supply Chain & Operations Leader | IIM Jammu AlumnusI lead Last Mile Geocoding Operations for the MENA region at Amazon, building high-performing teams and driving measurable operational improvements through strategic planning and data analytics.What I Do: I specialize in end-to-end supply chain operations, quality management, and process optimization. My approach combines data-driven insights with people-centric leadership—from establishing KPI frameworks to implementing innovative strategies that enhance productivity, quality, and SLA performance.Career Highlights: Led teams achieving 78% productivity improvement and 5.58% quality enhancement Optimized 6-hour SLA by 6% through analytical work allocation models Recognized with \"Just Do It\" Award,\"Perfect Presence\" Award, and \"Neo Award\" Built and mentored teams of 23+ associates through training and engagement initiatives Consulted with 8 government departments on Supply Chain, Data Analytics, and Strategic PlanningEducation: Post Graduate Programme (PGP), IIM Jammu (Pioneer Batch) Diploma Programme (Data Science), IIT Madras (Pioneer Batch)Core Competencies: Supply Chain Design | Last Mile Operations | Quality Management | Team Leadership | Data Analytics | Process Optimization | Performance ManagementOpen to connecting with professionals passionate about operations excellence, supply chain innovation, and data-driven decision-making.

Experience

1. Manager 1 Transportation

   Amazon

   Jan 2025 — Present · Bengaluru, IN

   Promoted in Q4\'24 to new role. Manage Last mile Geocoding Operations team for MENA (KSA & UAE) geographies. Establish and streamline operational processes for data augmentation efforts. Drive process excellence initiatives to re-engineer processes to quickly respond to business needs. Continuously evaluate existing tools and processes for employee engagement and task management, and propose solutions to invent and simplify for efficiency gains and high- quality throughput. Deliver high quality work under tight deadlines handling ambiguity and fluctuating volumes. Manage day-to-day operations of the data curation in close coordination with LMAQ, and ensure seamless reporting for the data quality improvement across their span. Analyze and maintain all Service Levels, implement improvement plans as needed and monitor operational metrics. Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance Consistently deliver high-quality work under tight deadlines, effectively handle ambiguity and fluctuating volumes. Manage process KPIs like productivity, quality, shrinkage and SLA. Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes. Actively conducting hiring interviews for L2s (Quality Associate) & L3s (Quality Specialists) in LMAQ. Organize engagement activities for MENA (BLR) team Team outing for Locations (Employees & Managers). Lead Football & Foosball Locations team to gold in LMAQ Sports Tournament-2.

Education

• Sri Chaitanya Junior College, Steel Plant Visakhapatnam

  Class 11 & 12,  Maths  Physics  Chemistry  English  Sanskrit

  2009 — 2011

• Shri Mata Vaishno Devi University

  Bachelor of Technology (B.Tech.), Mechanical Engineering

  2011 — 2015

• ESCP Business School

  Post Graduate Program in Management (PGPM), Post Graduation Diploma in Management (PGDM)

  2017 — 2017

• DAV Centenary Public School, Sec - 3, Ukkunagaram, Visakhapatnam, Andhra Pradesh, India

  Class 1 to Class 10,  Maths  Science  Social Studies  English  Telugu

  1999 — 2009

• Indian Institute of Management Jammu

  Post Graduate Program in Management (PGPM) , Post Graduation Diploma in Management (PGDM)

  2016 — 2018

• Indian Institute of Technology, Madras

  Diploma in Data Science , Data Science