Lokesh Sharma
State Service Incharge @GLORY
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WORK HISTORY
State Service Incharge @GLORY
New Delhi, IN
Working as a State Service Incharge.(Delhi,Haryana) Leading a team of Service engineers to provide technical and non- technical support to the client as per SLA and TAT. Responsible for Installation, Demonstration, Sales, Maintenance, Inspection, Root cause analysis and Overhauling of Banking Automation Sorting machine. Provide Technical training and support to my juniors and also to Troubleshoot the escalated problems whenever faced by the clients. Keeping track of the upcoming projects and Suggesting proper product by providing complete techno commercial presentations for deeper penetration at field level. Coordinating with customer project team or user through meetings and timely reporting to share the progress and resolving issues Ensuring the best safety measures for the frontline technician to attain zero accidents and providing them safe working environment Maintain SLA, Preventive Maintenance, Corrective Maintenance, AMC Collection, Spare parts and report to the Regional Operational Manager.
EDUCATION
Sofcon india pvt ltd
Industrial automation course, Automation Engineer Technology/Technician
Siemens Professional Education
CAD Course, 3D- modeling & designing
Government Polytechnic College
Diploma of Education, Electrical and Electronics Engineering
UP board
Intermediate
UP Board
High School Diploma
ABOUT LOKESH SHARMA
Lead a service team & responsible for overall service operations in Uttar Pradesh Provide Technical, non technical support, training to my juniors and also to Troubleshoot the escalated problems whenever faced by the customers. Keeping track of the upcoming projects and Suggesting proper product by providing complete techno commercial presentations for deeper penetration at field level. Coordinating with customer project team or user through meetings and timely reporting to share the progress and resolving issues Ensuring the best safety measures for the frontline technician to attain zero accidents and providing them safe working environment Maintain SLA, Preventive Maintenance, Corrective Maintenance, AMC Collection, Spare parts and report to the Regional service Manager.
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