Lokesh Raghavan

Key Account Manager @Sulekha

Chennai, IN

As an L3 Key Account Manager at Sulekha, I am responsible for managing high-value client relationships, driving revenue growth, and ensuring long-term customer success. My role focuses on creating and executing strategic account plans, identifying business expansion opportunities, and delivering tailored solutions that meet client objectives.Key responsibilities include:Developing and maintaining strong relationships with key clients, ensuring consistent engagement and trustStrategically identifying cross-sell and up-sell opportunities to increase customer lifetime valueWorking closely with marketing, operations, and product teams to deliver customized solutionsConducting regular business reviews with clients to evaluate performance, address challenges, and explore growth opportunitiesManaging client expectations and resolving issues promptly to ensure a high level of satisfactionMonitoring industry trends and competitive landscape to inform strategy and positioningConsistently meeting and exceeding monthly sales targets and KPIsPreparing detailed reports and dashboards to track account performance and revenue metrics

Madras University

Bsc