Lokesh Kumar Upadhya

About Lokesh Kumar Upadhya

With over 25 years of hospitality management experience, I am currently the General Manager (ops) at Marriott International, one of the world\'s largest and most prestigious hotel chains. My mission is to oversee the daily operations of the hotel and ensure exceptional guest satisfaction and brand reputation. My core competencies include hotel administration, catering, food and beverage, banquet operations, and resort management. I have a Bachelor\'s Degree in Hotel/Motel Administration/Management and a certification in Hotel Administration. I am skilled in guest service, revenue generation, budgeting, staff training, quality assurance, and crisis management. I have increased the occupancy, revenue, and profitability of several hotels under my supervision, while maintaining high standards of quality and safety. I have also received multiple awards and recognitions for my performance and leadership in the hospitality industry.

Experience

1. General Manager (Ops)

   Marriott International

   Feb 2021 — Present · IN

Education

• Welcomgroup Graduate School of Hotel Administration, Manipal

  Bachelor's Degree, Hotel/Motel Administration/Management

  1996 — 1999