Lokesh B.
Senior Servicenow Developer Consultant @Wells Fargo
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WORK HISTORY
Senior Servicenow Developer Consultant @Wells Fargo
EDUCATION
Vellore Institute of Technology, Chittoor
Bachelor of Technology - BTech, Computer Science
ABOUT LOKESH B.
I am a Senior ServiceNow Developer with 10+ years of experience designing, implementing, and optimizing enterprise ServiceNow solutions across ITSM, CMDB, SPM, Demand, Resource, and Agile modules.My expertise includes Strategic Portfolio Management (SPM), ITIL process implementation, Service Catalog automation, Discovery & Service Mapping, and real-time integrations using REST/SOAP, Kafka, LDAP, and Workday.I specialize in aligning IT initiatives with enterprise strategy by implementing Portfolio Governance, Demand Management, Capacity Planning, and Roadmap Planning solutions that enable data-driven decision making.Technically, I have deep hands-on experience in:• Flow Designer & App Engine Studio• Business Rules, Script Includes, Client Scripts• CMDB & Discovery• ReactJS-based Service Portal development• AI capabilities (Predictive Intelligence, NLU, Virtual Agent)• Cloud integrations (AWS & Azure)I enjoy transforming complex business requirements into scalable, automated, and secure ServiceNow solutions that drive measurable improvements in delivery efficiency, governance, and operational visibility.
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