Lokananda Debnath
Information Services Support Tech @Skywood Recovery
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WORK HISTORY
Information Services Support Tech @Skywood Recovery
Augusta, MI, US
Administer MS Exchange, various software deployment, and device management of the entire facility utilizing Altiris and SMC- Oversee MFA services for all the employees as a Cloud Administrator for MS Azure- Manage the lifecycle of all the computers and servers while ensuring govt regulations (SOX, NIST, HITECH) are satisfied- Provide technical support for software like MS4, TIER, Citrix Systems, and Cerner
EDUCATION
Western Michigan University
Bachelor's degree
ABOUT LOKANANDA DEBNATH
Hello! I\'m Lokananda Debnath, a driven individual with a strong interest in system engineering and IT support.I\'m pursuing a Bachelor of Science degree in Computer Science at Western Michigan University. My expected date of graduation is April 2024.My strengths include being a self-driven fast learner. With proper guidance, I have been able to learn new skills and implement them in real-world scenarios. I am currently working on delivering quality tasks rather than focusing on perfecting them. I would love to be considered for any role where I can test my analytical skills, along with my passion for continuous improvement.My core competencies are as follows:Active DirectoryTechnical SupportWindows & MacOSComputer Hardware TroubleshootingWindows ServerNetworkingHelp Desk SupportSystem AdministrationRemote DesktopRequirements GatheringSoftware Development Life Cycle (SDLC)Agile MethodologiesVisio & SharePointSQLUser Acceptance TestingSystems AnalysisSCRUMBusiness ProcessJiraMicrosoft SQL ServerSoftware DocumentationBusiness Intelligence (BI)Let\'s connect and explore the exciting possibilities at the intersection of technology and business. I am available to chat through DMs and email at l••••••••@wmich.edu
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