Loïc Razafindrakoto

Inside Sales Representative @Dhb Valves

Montreal, QC, CA

Liaise with customers to gather necessary information for creating accurate quotes using valve specification forms.Utilize expertise in product sizing, selection, and pricing to offer optimal solutions to clients.Act as the main point of contact for customer inquiries, providing prompt and professional responses and product information.Cultivate strong relationships with existing customers, ensuring ongoing support for their satisfaction and retention.Analyze customer requirements and project details to provide tailored product recommendations.Deliver sales quotations promptly and accurately, following up to secure orders.Maintain comprehensive knowledge of inventory, valve types, and manufacturers.Coordinate with manufacturers and suppliers to obtain technical details, pricing, and delivery information efficiently.Offer valve selection recommendations based on customers\' provided datasheets.

Gaziantep Üniversitesi

Bachelor's degree