Loic Lefrancois

Global Director, Professional Services @SIGMA-HR

Paris, FR

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Sep 2023 — Present

Global Director, Professional Services @SIGMA-HR

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EDUCATION

N/A

IFG Executive Education

Certificate in SMB Strategic Management

1995 — 1997

Eseo

Electronics, Computer Science

1997 — 1999

Université d'Angers

Master in Technology, Optoelectronics et industrial imaging

SKILLS

Order ManagementInvoice ProcessingBusiness ProcessPre-SalesBusiness IntelligenceEnterprise SoftwareTravel ManagementProject ManagementSaasScrumAgile MethodologiesManagementProduct ManagementOracleExpense ManagementIntegrationDocument ManagementDocument CaptureProfessional ServicesSoftware Project ManagementEnterprise Content ManagementTeam Management

ABOUT LOIC LEFRANCOIS

With 20+ years experience in software provider companies, as an expert in customer relations, I am director of the Customer Services teams and member of the board of directors. I help my customers get the best out of the solutions they acquire, and integrate them into their IT ecosystems in a Customer Satisfaction and Quality of Services approach, while ensuring efficient, responsive and profitable services.

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