Lohith Sreenivasaiah

About Lohith Sreenivasaiah

As a seasoned ITSM Major Incident Manager and Project Consultant, I have over 16 years of experience in managing complex IT incidents and projects. I am currently working with Wipro as a CFS Lead Administrator and with Cognizant Technology Solutions as a Major Incident Manager (ITSM)(ISMO). My expertise lies in identifying potential risks, mitigating them proactively, and ensuring timely resolution of incidents. I also have a strong background in project management, having worked on the Corbion Service Management project for the European market. I hold certifications in ITIL V3 Foundation and Project Management Professional (PMP), demonstrating my commitment to continuous learning and professional development. I am passionate about delivering high-quality service management solutions that meet the needs of diverse stakeholders.

Experience

1. Cfs Lead Administrator Project Consultant

   Wipro

   Oct 2021 — Present · Bengaluru, IN

Education

• M.E.S

  S. S. L .C M.E.S, English

  1997 — 1998

• Karnataka

  DIPLOMA, Automobiles

  2000 — 2004

• M.E.S

  S. S. L .C M.E.S, English

  1996 — 1997

• Karnataka

  Vocational Full Term Diploma NCVT, MECHANIC

  2000 — 2004

• Bangalore University

  B COM (H.E.P.A), Information Technology

  2005 — 2008

• M.E.S

  BANGALORE UNIVERSITY, COMMERCE

  2005 — 2008

• Bangalore University

  B COM (H.E.P.A), Business/Commerce, General

  2005 — 2008

• Bangalore University

  Associate's degree, Accounting

• Bangalore University

  BCOM, COMMERCE

  2005 — 2008

Skills

• Customer Relationship Management (Crm)
• Technical Support
• Team Management
• Software Installation
• Hp Site Scope
• Networking
• Access Control Management
• Logical Security
• Printer Support
• Cisco Systems Products
• Troubleshooting
• Windows
• Wireless Networking
• IT Service Management
• Linux
• Printers
• Vendor Management
• Operating Systems
• Active Directory
• Unix
• Laptops
• Security
• Windows Server
• Tcp/Ip