Lohit Bhatnagar
IIM Raipur MBA (2025–2027) | Senior Consultant | Procurement & Vendor Management | Contract & Supplier Management | Supply Chain Optimization | Cost & Process Excellence | Stakeholder Management | Team Leadership
- Role
- Senior Associate Consultant at Infosys
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Lohit Bhatnagar
Operations and project coordination professional with 5+ years of experience across IT…
Experience
Senior Associate Consultant
Dec 2024 — Present · Gurugram, IN
Brought in during a critical expansion phase to revitalize a large-scale client project with limited team engagement. Took ownership of all aspects of network support, ensuring seamless operations across stores, including RAC and Acno. Responsible for project scope, technical execution, and timely issue resolution. Provide technical support, troubleshoot network issues, and ensure stability. Monitor performance, resolve incidents within SLA, and perform root cause analysis. Configure and deploy network devices while maintaining documentation. Ensure high uptime, optimize performance, and prevent outages. KPI: Incident resolution time, network uptime, first-call resolution, and MTTR. KRA: Network reliability, incident management, performance optimization, and customer satisfaction.
Education
Indian Institute of Management Raipur
Executive MBA
2025 — 2027
Mgsu
Bca
2002 — 2014
Indian Institute of Management Raipur
Executive MBA, Business Administration and Management, General
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