Logeswaran N
Project Manager, Team Leader, Customer success, Process Managment, QMS & Quality Managment, Process Work Flow.
- Role
- Senior Project Manager at SGS
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Logeswaran N
Graduation in Printing Technology, MBA in Marketing & Lean Six Sigma (Black Belt)(All did in Regular basis)• Hands on experience in ISO QMS( ISO 9001: 2015).• Interaction with Indian & Abroad clients.• Worked in UK (Newcastle) for Six months.• Handled team which consist of 15+ members• Key Account Management• Client Service Delivery• Quality Analysis• Data Analysis• Project Scheduling• Leadership• Process Standardisation• ISO Auditing• Onsite Exposure• Presentation Skills
Experience
Senior Project Manager
Jan 2024 — Present
Leading project delivery for clients across North America ensuring SLA compliance and client satisfaction. Managing multiple Project Managers across locations, coordinating with production teams on daily operations, new projects, and escalations. Overseeing project planning, execution, risk management, and stakeholder communication for ongoing and new initiatives. Acting as primary escalation point for clients and internal teams, ensuring timely resolution and smooth project delivery. Oversaw billing, delivery timelines, and forecast planning to ensure accurate and timely project execution. Conducted prepress discussions with clients to define scope, timelines, and deliverables for new project kick-offs. Understand the client\'s design requirements by interacting with them via email and phone calls regularly and transferring knowledge to the team. Providing project-related updates to the clients on a daily basis Built strong relationships with clients by preparing RCAs for any misses on our end and ensuring that action plans are implemented or followed to avoid the same in the future. Ensure all output meets client’s requirements and is approved before releasing to the client. Client management, Project launch, Weekly status calls, Project planning and Scheduling, Billing.
Education
MSME
Lean Six Sigma - Black Belt , Business Tools
University of Calicut
Printing & Packaging
Dr. Paul's Engineering College
Master of Business Administration - MBA, HR & Marketing
University of Calicut
Printing Technology, Bachelor of Printing Technology
2001 — 2005
Dr. Paul's Engineering College
Master of Business Administration - MBA
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