Logan Weyand
Client Service Specialist @FIS
Signup · Get unlimited contacts
WORK HISTORY
Client Service Specialist @FIS
US
Deliver expert support customers of various financial institutions, resolving complex inquiries related to banking services, account management, and product offerings with a focus on accuracy and clarity.• Manage a high volume of inbound calls (averaging 80-120 daily), efficiently addressing customer issues by upholding a 95% first-call resolution rate, while maintaining 100% compliance.• Uphold exceptional service standards under strict performance metrics, consistently achieving or exceeding KPIs for customer satisfaction, call quality, and adherence to financial compliance protocols.
EDUCATION
Rollins College
Bachelor's Degree, Communication Studies with a concentration in Organizational Communication and Leadership
Shorecrest Preparatory School
High School
SKILLS
ABOUT LOGAN WEYAND
Committed and detail-focused customer support professional with 7 years of experience…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.