Logan Locke
Customer Success Manager at MuuvWell
- Role
- Customer Success Manager at Muuvwell
- Location
- Bowling Green, KY, US
- LinkedIn followers
- 500 followers
About Logan Locke
I bring over 7 years of experience in marketing (live event, planned event, partnerships) and customer success, with expertise in live event production & planning, brand strategy, relationship development & retention, event activation, and community development. I have a proven record of driving customer retention, strengthening community engagement, and leading product development, lifecycle management (PLM), and strategic marketing initiatives.
Experience
Customer Success Manager
Jul 2025 — Present
Lead and execute comprehensive customer engagement strategies, driving increased program participation and retention.• Deliver data-driven engagement reports to customers and company representatives, providing insights that guide decision-making.• Facilitate impactful onsite program education sessions, ensuring participants fully understand and utilize offerings.• Lead company onboarding processes, accelerating time-to-value for new programs and participants.• Act as the primary liaison for company representatives, fostering trust and ensuring seamless communication.• Design and produce compelling promotional materials to enhance awareness and participation.• Develop and distribute targeted email campaigns that boost customer engagement and program adoption.• Cultivate and sustain strong, long-term relationships with customers and key stakeholders to strengthen loyalty.• Capture actionable customer feedback and partner with internal teams to implement meaningful program enhancements.
Education
Western Kentucky University
Bachelor's degree, Sport Management
2014 — 2018
Western Kentucky University
Master of Science, Sport Administration (Intercollegiate Athletic Administration)
2018 — 2020
Skills
- Microsoft Word
- Microsoft Office
- Conflict Resolution
- Social Networking
- Leadership
- Marketing
- Communication
- Public Speaking
- Advertising
- Marketing Strategy
- Customer Service
- Writing
- Sports
- Social Media
- Sports Marketing
- Teamwork
- Event Management
- Time Management
- Public Relations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.