Logan Fass

Sales Coordinator @Gunner

Mount Arlington, NJ, US

Manage and qualify incoming sales leads, achieving a 60% increase in monthly appointment schedules in my first month.• Inform and educate customers over the phone about home renovation services, promotions, and project expectations prior to scheduling, improving appointment quality and conversion rates.• Maintain and update CRM data for over 500+ active leads monthly, enabling precise sales forecasting and follow-up tracking.• Coordinate with sales team to ensure seamless project handoffs, reducing scheduling delays and shortening quote turnaround times to under 24 hours.• Organize calendars and route appointments for multiple field sales representatives, optimizing daily travel and meeting efficiency.• Support marketing initiatives, including customer outreach campaigns and seasonal promotions, directly contributing to a significant increase in monthly closed sales.• Provide post-sale support, resolving client inquiries and ensuring satisfaction.

Quinnipiac University - School of Business

Human Resource Management

Quinnipiac University

Bachelor's degree, Supply Chain Management, Human Resource Management

Quinnipiac University - School of Business

Supply Chain Management