Loc Nguyen
Help Desk Administrator @Celtic Bank
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WORK HISTORY
Help Desk Administrator @Celtic Bank
Salt Lake City, UT, US
Manage Users and Groups via Active Directory- Migrate users to new applications and hardware- Troubleshoot Software/Hardware problems and document unknown issues and their resolution - Prepare Equipment for New Hires, and Lead New Hire Orientations- Collaborate with Systems, Security, and the Network team to work through technical issues and to propose solutions
EDUCATION
University of Utah - David Eccles School of Business
Master of Science - MS, Information Systems
University of Utah
Bachelor of Science - BS, Information Systems
Salt Lake Community College
Associate of Science - AS, General Studies
Itineris Early College High School
High School Diploma
ABOUT LOC NGUYEN
Bachelor\'s of Science in Information Systems and 4+ years of professional IT experience (Helpdesk, and System Administration) working in Windows, Apple (MacOs), and Linux (Red Hat Enterprise Linux) environmentsProud user of SFC (System File Checker) & DISM (Deployment Image Servicing and Management)DoD 8570 IAM Level I & IAT Level II Compliant RHCSA (Red Hat Certified System Administrator), CompTIA A+, Network+, and Security+ certified.Working towards the RHCE (Red Hat Certified Engineer) next!
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