Loai A.

ERP - System Business Analysis @City Of Guelph

Guelph, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2011 — Present

ERP - System Business Analysis @City Of Guelph

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I am a senior Business Systems Analyst responsible for managing and implementing oracle Enterprise Resource Planning (ERP) and Systems Integration products from initiation to closure, by continuously improving business processes and functionality, integrating sustainable IT solutions for the organization across ERP systems, JDE Edwards 9.1 and Oracle Utilities Work and Asset Management system V2 as will Configuring and customizing the Microsoft Dynamics CRM. Other responsibilities include; Leading or participating in the CRM 365 envision design, architecture sessions with the clients, collecting and documenting infrastructure architecture, system design, ERD, business processes, and other requirements for the project. Configuring and customizing the Microsoft Dynamics CRM platform to achieve the customer’s business requirements Strong database integration experience. Worked on analyzing data needs, identifying relational databases and coordinating the modeling. Lead ERP implementation / configuration including planning, system setup policies and rules, employee setup, data validation using Oracle Utilities Application Framework. Implementation of customization (Plugins, Custom Workflow, web-resources, etc.) related to Dynamics CRM Providing support during and after a project implementation. Perform Oracle - Utilities Work and Asset Management role (security, development). Plan, coordinate, and supervise all activities related to the integration of business systems and corporate applications into organizational information systems Perform Oracle JDE Edwards Enterprise One CNC role (security, development and analysis). Produce or modify and maintain reports required by corporate systems. Identifies and translates high level, conceptual Users needs into specifications of business requirements to guide application use activities. Support and link existing packaged (Kronos - TimeKeeping application, ePCR,EMS emergency systems)

EDUCATION

1992 — 1997

National Technical University of Ukraine 'Kyiv Polytechnic Institute'

Computer Engineering,, Computer and Intellectual Systems and Networks

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Loai A. — ERP - System Business Analysis at City Of Guelph in Guelph, ON, CA | Unifers