Sameer Khan
Strategic Operations Manager II - Data Operations & Labelling | Trust & Safety | Training Policy | Lean Six Sigma | Community Operations | Quality Operations & Management | People & Program Management | CSM | PSPO
- Role
- Manager Technology Operations at Walmart Global Tech India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sameer Khan
At Walmart Global Tech India, managing technology operations has been pivotal to optimizing workflows and enhancing departmental efficiency. Over the past year, the team contributed to a 30% productivity improvement by redesigning training programs and performance metrics, directly addressing data science needs. A quality framework established under this leadership sustained accuracy at 98%, driving consistency in model performance. With over a year of focused experience in data labeling operations and policy analysis, the role emphasized operational excellence and process innovation. By reducing turnaround times by 20% and improving labeling accuracy by 15%, the organization realized measurable gains in efficiency. This work exemplifies a commitment to fostering team growth, operational success, and measurable results within high-demand environments.
Experience
Manager Technology Operations
Feb 2023 — Present · Gurugram, IN
Managed and directed a team of 150 data labelling associates, implementing training programs and performance metrics that resulted in a 30% increase in productivity to meet the demands of the data science team.* Developed and implemented a new workflow process for data labelling tasks, reducing turnaround time by 20% and increasing accuracy by 15%, resulting in improved efficiency for the entire department.* Established Quality framework to meet the accuracy requirement from labelling perspective which brought consistency in the model performance and Sustained Quality scores at 98%* Led training sessions for new hires, resulting in a 30% reduction in onboarding time and an overall increase of 10% in accuracy of labelled data.* Implemented new quality control measures and sustained accuracy at 98%, resulting in a more efficient workflow and consistent model performance* Implemented a monthly goal review process which is directly aligned to company vision and leading to a 10% decrease in turnaround time for labeled data sets and ensuring timely delivery to the data science team.
Education
Duke University
Postgraduate Degree, Product Management
Tagore Public School,Jaipur
Graduated from High School (12th Standard), Accounting and Finance
1996 — 2009
Sikkim Manipal University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2009 — 2012
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